Returns & Exchanges

At Ultra PRO International, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your wardrobe reflects your unique style with the highest quality standards.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all garment tags are still attached and the packing slip is included.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via the portal and affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or shipment of new items.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing